Tuesday, September 22, 2009

Fortieth Anniversaries

1969, the end of the turbulent 60's, was a year of national, international and personal milestones. Now forty years later, I find myself reflecting on the events which shaped my generation and influenced my personal and professional path.

The first of the forty-year anniversaries was our February wedding and honeymoon in our semi-complete ski house in Vermont. Getting snowed in so completely we were unable to get to the ski slopes, we spent the first day as newlyweds tiling the downstairs bathroom. That day was not only the start of many future housing renovations and construction projects, but of never missing an opportunity for accomplishment, regardless of the situation. Back in Somerville, we moved into our first apartment, painted some super graphics on walls and a radiator, got some furniture and started our life together. That spring I applied to the new graduate program in architecture at the State University of New York at Buffalo and we got ready to set off on another new adventure.

The summer of 1969 marked three more fortieth anniversaries: the New York City Stonewall riots in June, Apollo 11 in July and the Woodstock Festival in August. All were events of our time, marking the start of the gay rights movement, the completion of Kennedy's challenge to put a man on the moon, and a musical high point of the peace and love era. Along with millions of other people, we watched the Apollo mission on television, and we did drive from Boston to New York State in August - just not to Woodstock. Our trip was to Buffalo, New York for the start of graduate school in the very first year of the architectural program at SUNY Buffalo. What an adventure it was: a new city, a new professional direction and the purchase of our first home together. Very exciting times.

As I think back to the start of the graduate program, I'm reminded of people, process and purpose. Much humbler, but not unlike the goal of the space program to put a person on the moon, the school's innovative, even radical, purpose was to broaden the context of design and architecture by putting man and environmental considerations into the practice of architecture. The history of the school acknowledges John Eberhard as the visionary first dean of the School of Architecture and Planning and provides a thumbnail sketch of how it began. However the following quote forty years later by John in his most recent book, Brain Landscape, the Coexistence of Neuroscience and Architecture, puts the origin of the school into his own words.
An opportunity I couldn't resist presented itself when Martin Meyerson, president of the State University of New York at Buffalo (SUNY-Buffalo), invited me to start a new school of architecture at his university. He arranged for my new school to report to three provosts: Engineering, Fine arts, and Social Science. I decided to have this school focus on an inter-disclipinary graduate program, which would have as its purpose educating a new generation of architects who could organize and manage research projects--as contrasted to designing buildings. We formed a nonprofit organization outside the university called BOSTI--the Buffalo OSTI related to my friend Don Schon's research organization in Boston. During the next 5 years, our team of graduate students participated in more than 50 projects--all of which were funded through BOSTI by outside organizations.
The first person John asked to join his mission to build a new school was the late Mike Brill. Mike and John had previously collaborated at the National Bureau of Standards Institute for Applied Technology, using design-research teams that applied systematic analysis to problems in the built environment - a systems oriented, people committed social vision. Mike was the first chair of the graduate school and developed the research/teaching arm called BOSTI, Buffalo Organization for Social and Technological Innovation. The first class of twenty graduate students was a mature group from a variety of undergraduate majors, setting up the multi-disciplinary approach. All had altruistic, knowedgeable, energetic restlessness with the status quo. Banding together with purpose, they were rebels with a cause.

Those first months of a teach/learn experience in a program without a traditionally structured curriculum explored the roots of the educational model. A number of components of the vision and process were tested live on our experimental class, including: the multi-disciplinary approach to environmental design, projects as educational vehicles with real design-related problems and real clients, team learning in faculty-student teach-learn mode, research in action education funded through BOSTI, user-based, systems-oriented problem solving, and performance-based measurement of outcomes. The flavor and spirit was clearly activist and anti-establishment, particularly toward the architectural profession and schools which favored visual design education without social constructs. Assigned readings, such as Systems Approach by Churchman, General Systems Theory by von Bertalanffy, Structure of Scientific Revolution by Kuhn, Personal Space by Sommers and Hidden Dimension by Hall, supported systems thinking about social issues. Kuhn's book introduced the word 'paradigm' and John viewed this program as the new paradigm.

Forty years later, I can still see the space where we worked, its walls covered with diagrams, images, charts, and goal evaluation matrices from our projects, research or class assignments, yet I can also see how much of what was set out back then as a way to change architectural schools and practice, still remains incomplete today. Recently I took on a new role in our organization as Director of Research with the goal of completing the research-based practice loop started in Buffalo. While contributions from social science have continued to provide much more useful research about the design and use of the built environment, currently called evidence based design, the bridge between systems-based research and the mainstream practice world is still incomplete. My work started forty years ago with that drive to Buffalo, and the journey continues.

Monday, September 7, 2009

Labor Day Memory

On Labor Day, particularly on a perfect blue sky day like today, I think back to Labor Day sermons at the Unitarian Church on Nantucket. In the 1980's, late August was family time on the island. There were sand castles, walks to the Sweet Shoppe, flashlight tag among the hawthorns and poison ivy, lots of cookouts and always, a special anniversary celebration. But the end of vacation and signal for the return to school and work, was that Labor Day sermon by Ted Anderson. Always on the same topic, the sermon pursued different perspectives, from celebrating the work ethic to the roots of unionism. With his sonorous voice filling the church, Ted would draw connections between the hard working Puritans and the way the labor movement promised, and provided, a better life for workers over a hundred years ago. He reminded us exactly how we got paid vacations, sick leave, and work place safety, always coming back to the virtues of work.

One particular Sunday he added a dimension that has always stuck with me. Reflecting on the diminished impact of the labor movement, and the growth of the knowledge worker, he took us back to the twelfth or thirteenth century, and the religious verb, profess - to take a vow or to affirm. From there he traced the path of professing, from religion to medicine, law, engineering and, as I heard it, architecture. The vow of professing denotes a societal commitment; hence the noun, professional, implies the same commitment, as related to health, safety and public welfare. As I reflect this Labor Day, I'm reminded by Ted Anderson to appreciate what the labor movement created over one hundred years ago and to reaffirm what I now profess.

Monday, August 24, 2009

In Search of Evidence

In June I wrote about Creativity: Luck or Preparation and Navigating the New Normal. The first post concluded that creative outcomes aren't the result of luck but rather the result of preparation, attitude, discipline and mindset. The second focused on research for business in turbulent times, concluding that the key factors are organizational discipline, core values and preparation. My interest in these topics specifically relates to the corporate practice of architecture and engineering, and the search for research and evidence from many other fields that impact that practice.

In the architectural engineering world, particularly in the area of health care, the topic of evidence-based design has expanded and evolved. An article in the current issue of Architect Magazine, Is EDAC the Next Leed? tracks the background from evidence-based medicine to the creation of a new professional accreditation and certification program. While there may be confusing definitions in this evolving design methodology, there is no doubt about its goal: to move design decisions from intuitive to informed. The Center for Health Design, which is dedicated to advancing such practices, defines evidence-based design as "the process of basing decisions about the built environment on credible research to achieve the best possible outcomes." Such credible research is not only changing the way we look at our professional practice, but at all the other claims and promises so often presented by product manufacturers.

Continuing the search for meaningful research brings me to an interesting and related article from the Boston Globe Ideas section, Luck Inc. by Drake Bennett, regarding business success books. The article challenges the content of business success books beginning with In Search of Excellence, and continues through a string of other best sellers:
"...the basic idea underlying the literature is the same: that the secrets of success can be divined by careful study of the institutional habits of the world's business all-stars... At their most ambitious, these books purport to elevate the study of excellence to a science, its nuggets culled from exhaustive research and refined by painstaking analysis."
The remainder of the article focuses on recent books, article and papers arguing that success books are not actually based on science. Bennett cites The Halo Effect, by Phil Rosenzweig, along with books by Robert Sutton and Jeffrey Pfeffer of Stanford, which see problems with the reliability of the data upon which success literature is built. Rosenzweig states "These books try to impress you with the massive amounts of data that they gather, but much of the data are not valid." Fueled in part by the same quantitative urge that is behind evidence-based medical care, Bennett notes that many of the recent critiques argue "for a more truly evidence-based business-success literature." In perhaps the most radical critique, Bennett explores the findings of Michael Raynor and Mumtaz Ahmed of Deloitte Consulting, and University of Texas business school professor Andrew Henderson, that success books are not good at identifying the cause of success and cannot truly distinguish success from mere luck. They say the data is too inconsistent and suggest performance could be equally well explained by random chance. It would be nice if such challenges to the current business success books result in more rigorous future publications.

In spite of these claims, I have personally read many such business books and found the advice useful, even if not based on science. I am not a fan however, of the "luck" school of thought, and am confident that future, and deeper investigation of the topic of business success will turn up pertinent information related to organizational preparation and discipline. In all fields - medicine, business texts, product design and architecture - patients, readers, users and clients are looking for proof of promises. Perhaps the next best-selling business success book should be "In Search of Evidence".

Monday, August 17, 2009

True Grit

Seems that I'm reading, thinking and writing a lot about innovation, creativity, and team structures for successful outcomes. Maybe it's related to that Yogism, "the more you look, the more you see." At the core of my investigation is the search for evidence supporting those observations that lead to new structures and patterns of behavior which can effect successful change.

Many contemporary studies cite deliberate practice, design thinking, optimum frame of mind or mental preparation as determinants of success, but some current research points in a different, and old school direction. In a recent Boston Globe Ideas article, The Truth About Grit, Jonah Lehrer traces success from Newton's apple/gravity observations to current research on the linkage between a flash of insight and the effort to document a theory or produce a successful result. He notes that the celebration of the "aha moment" often overshadows the goals, discipline, effort and stick-to-itiveness that is actually required for success.

In recent years, psychologists have come up with a term to describe this mental trait: grit. Although the idea itself isn't new - "Genius is 1 percent inspiration and 99 percent perspiration," Thomas Edison famously remarked - the researchers are quick to point out that grit isn't simply about the willingness to work hard. Instead, it's about setting a specific long-term goal and doing whatever it takes until the goal has been reached. It's always much easier to give up, but people with grit can keep going.

Lehrer reports that two research psychologists, Angela Duckworth, who has pioneered the study of grit at University of Pennsylvania, and Carol Dweck at Stanford University, have been simultaneously investigating these personality traits, attempting to answer questions like exactly what is the 'grit' personality trait, how do you isolate and measure it, and can grit be learned?

One of the main obstacles for scientists trying to document the influence of personality traits on achievement was that the standard definition of traits - attributes such as conscientiousness and extroversion - was rather vague. Duckworth began wondering if more narrowly defined traits might prove to be more predictive. She began by focusing on aspects of conscientiousness that have to do with "long-term stamina," such as maintaining a consistent set of interests, and downplayed aspects of the trait related to short-term self-control, such as staying on a diet. In other words, a gritty person might occasionally eat too much chocolate cake, but they won't change careers every year. "Grit is very much about the big picture," Duckworth says. "It's about picking a specific goal off in the distant future and not swerving from it."

As described by both researchers, benefits from a better understanding of grit would be first to provide additional tools, beyond conventional intelligence and achievement testing, for use in a wide variety of applications to more accurately predict future success. Take the survey yourself at www.gritstudy.com to see how you measure up. The second benefit would be to provide a body of knowledge for educators to teach children the virtues of continuous effort. Dweck refers to this teaching effort as creating a "growth mindset" while Duckworth envisions educators teaching these skills to develop "a generation of grittier children." Key to these educational approaches is an emphasis on perseverance, combined with reinforcement of the basic hard work and degree of effort that leads to accomplishment.

An excellent example of a school that Duckworth and Dweck might envision is the Bronx KIPP (Knowledge is Power Program) Academy. In Malcolm Gladwell's new book, Outliers, he tells the story of the school's co-founder, David Levin, the students at KIPP, and the unexpected characteristics of high student performance from this school in one of the poorer neighborhoods in New York City. Since its beginning in 1994, it has become one of the most desirable public schools in the City based on graduate achievement, and despite, or perhaps because of, its innovative schedule resulting in an extra two thirds time in the classroom over other district schools. KIPP students attend daily classes until 5 pm, spend four-hours in class every other Saturday, and don't complete their school year until three weeks into July. Gladwell quotes Levin on how students have adapted to the addition of the summer part of the program:

"The beginning is hard," he went on. "By the end of the day they're restless. Part of it is endurance, part of it is motivation. Part of it is incentives and rewards and fun stuff. Part of it is good old-fashioned discipline. You throw all of that into the stew. We talk a lot here about grit and self control. The kids know what those words mean."

No doubt, these are the forerunners of the generation of grittier, and more successful, children that Angela Duckworth envisioned.

Wednesday, July 22, 2009

Connected in Vermont

Over the weekend I was reading and working up at our Vermont house. One of my tasks was to finish up some additional research on a sustainability/CR blog for posting on Monday. But when the weather cleared off at the end of the day, I decided to get out of the house and take a drive into Waitsfield for a walk around the village. Judy and I walked all the way up Main Street to the Old School House, then back up to Bridge Street and through the “tunnel” bridge, as Ollie calls it. The sweet, end of the day light inspired us to walk and photograph for a couple of hours.


On Monday, in the midst of all the Apollo 11 events, I got a Twitter message about a new follower, Jake Whitcomb. It turns out he works in Middlebury, Vermont as environmental program designer and co-founder of the non-profit Brighter Planet, whose focus is fighting global warming. Their advisory board is an environmental who’s who, including Terry Kellogg, Executive Director of One Percent for the Planet, and Mindy Lubber, President of Ceres, among other notable people.


It was a wow moment for many reasons.


One of my first blog posts about CSR was based in part on the Ceres principles. My weekend's work posted on Monday started off talking about Yvon Chouinard and One Percent for the Planet. But there were still more Vermont connections. The blog on the One Percent for the Planet website showed a picture of three young people standing in front of what looked like the Waitsfield "tunnel" bridge. They were summer interns who indeed had been photographed in front of the Waitsfield covered bridge, perhaps because their office is located just down the street in the Old School House we had walked by on Saturday.


I’m not surprised that leading experts and advocates for a sustainable planet live or are based in Vermont. That makes real sense to me. What is surprising are the tight connections between place - Mad River Valley, topic - corporate responsibility /sustainability, time - all in two days. A small world indeed.

Monday, July 20, 2009

Good for the Planet, Good for Business

In the current Fast Company, there is an interesting interview with Patagonia founder, Yvon Chouinard, regarding the general topic of corporate social responsibility. The paradoxical title, "No Such Thing as Sustainability", focuses on his long-term commitment to environmental issues. As Chouinard states, Patagonia's mission is "to use business to inspire and implement solutions to the environmental crisis" based on three key points: learn the environmental impact of your business; take full responsibility for your product from birth to rebirth; and implement a self-taxing approach for your business-related pollution, similar to One Percent for the Planet, which was co-founded by Patagonia. As to the success of "self-taxing", over 1000 businesses have joined One Percent for the Planet since its inception in 2001, and six of the largest firms to join are having their best year ever. The concept is good for the planet and good for business.


Related to the Chouinard interview is a recent article in Environmental Leader by Kathee Rebernak called "Where Sustainability Lives: A Path to Integration and Innovation". In the article she cites a research study of Fortune 500 companies that looked at the function of sustainability within a firm, how the position is titled and what channels are set up for reporting to the CEO and board. They found a high correlation between well defined firm positions and board reporting structures, and awards or recognition for sustainability performance. Recent research published in the Harvard Business Review also correlates a sustainability structure which is integrated across the firm with the innovation it fosters and the resultant sustainability success. The Director of Sustainability at Symantec observed that, when the CEO drives the sustainability/corporate responsibility agenda, the process is accelerated. Kathee's summary quote caps the discussion well. "For the sustainability effort to drive business value, the CEO must be in the driver's seat".


This corporate sustainability research aligns and reinforces the examples of charismatic sustainability leaders like Patagonia's Yvon Chouinard and Interface Carpet's Ray Anderson. They have proven that personal commitment at the highest corporate levels will lead to more responsible and economically successful business practices.

Monday, July 13, 2009

Time for Climate Change Insurance

Two recent articles/blogs by Oberlin College environmentalist David Orr and technologist Tim O'Reilly take on the debate of choices and chance in dealing with the issues of climate change. Both agree there is great risk, which becomes even greater with inaction, and that we don't need more evidence to act now.


David Orr frames the discussion around two choices - "adapting to a warmer world or mitigating the severity of climate change by sharply reducing greenhouse gas emissions". He bases his argument on five points:

  • climate change is occurring faster than expected and results are worse than predicted
  • adaptation most impacts those in society who are least able to adapt
  • mitigation now is easier and less costly than later
  • adaptation is ineffective due to the human behaviors of denial and procrastination
  • political programs and proposals about adaptation offer false hope

Orr's conclusion is echoed in ecologist George Woodwell's words, "The only adaptation is mitigation".


In response to David Orr's article, Bob Doppelt, the Director of Climate Change Initiative at the University of Oregon, offers a twist on the argument. He shifts the words and perspective from adaptation to preparation, because "our experience is that focusing on preparation builds support for mitigation while the focus on adaptation reduces support". To me, the conclusion is not either/or but both preparation and mitigation.


Tim O'Reilly sees the debate as a modern day version of Pascal's wager.


If catastrophic global warming turns out not to happen, the steps we'd take to address it are still worthwhile. Given that there's even a reasonable risk of disruptive climate change, any sensible person should decide to act. It's insurance. The risk of your house burning down is small, yet you carry homeowner's insurance; you don't expect to total your car, but you know that the risk is there, and again, most people carry insurance; you don't expect catastrophic illness to strike you down, but again, you invest in insurance.


We don't need to be 100% sure that the worst fears of climate scientists are correct in order to act. All we need to think about are the consequences of being wrong.


So where are the sensible world citizens who can carry forward these perspectives, and ultimately the behaviors that will alter climate change? As in all things important, it comes down to us, you and me. The time is now for all of us to reconsider our behaviors and to purchase our own climate change insurance.